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Costantino, N and Pietroforte, R (2004) Note - Production arrangements by US building and non-building contractors: an update. Construction Management and Economics, 22(03), 231-5.
Giritli, H and Oraz, G T (2004) Leadership styles: some evidence from the Turkish construction industry. Construction Management and Economics, 22(03), 253-62.
Goodrum, P M and Gangwar, M (2004) The relationship between changes in equipment technology and wages in the US construction industry. Construction Management and Economics, 22(03), 291-301.
Leung, M-Y, Ng, S T and Cheung, S-O (2004) Measuring construction project participant satisfaction. Construction Management and Economics, 22(03), 319-31.
Low, S P and Hongbin, J (2004) Estimation of international construction performance: analysis at the country level. Construction Management and Economics, 22(03), 277-89.
Minami, K (2004) Whole life appraisal of the repair and improvement work costs of Post Office buildings in Japan. Construction Management and Economics, 22(03), 311-8.
Tang, S L, Aoieong, R T and Ahmed, S M (2004) The use of process cost model (PCM) for measuring quality costs of construction projects: model testing. Construction Management and Economics, 22(03), 263-75.
- Type: Journal Article
- Keywords: Process cost model; PCM; PAF; quality; costs; construction; processes; TQM; Hong Kong
- ISBN/ISSN: 0144-6193
- URL: https://doi.org/10.1080/0144619032000064091
- Abstract:
A ’Process Cost Model (PCM)’ approach has been proposed previously (Aoieong et al., 2002) for measuring the quality costs of construction projects. The PCM is proposed because the traditional models on PAF (prevention, appraisal and failure) quality costs have been found to be unsuitable for the construction industry, although they may be successful in the manufacturing industry. The focus of PCM, unlike PAF model, is no longer on capturing the total quality costs of an entire project but the quality costs of a particular process. It is simple and more feasible to be applied in construction projects and is in line with the ’process approach’ and ’continual improvement’ concepts of the latest (year 2000) version of the ISO 9000 quality management system, which is a step closer to Total Quality Management (Aoieong and Tang, 2002). The current paper describes two case studies using the PCM to capture quality costs on two construction projects. The case studies reveal that the PCM is feasible, practicable and easy to use. It is also possible to use the model to achieve ’continual improvement’ by referencing the quality costs of a particular construction process. The Process Cost Model (PCM) is therefore a better model than the traditional PAF model for application in the construction industry for measuring quality costs.
Wang, S Q, Dulaimi, M F and Aguria, M Y (2004) Risk management framework for construction projects in developing countries. Construction Management and Economics, 22(03), 237-52.
Wild, A (2004) Re-interpreting the Building Industry Communications Research Project. Construction Management and Economics, 22(03), 303-10.